Introduction

As a subsidiary of Mireya Group Ltd. (Company Number 14768413), Mireya Design are committed to the protection of the personal data we process in line with the data protection principles set out in the UK General Data Protection Regulation, the EU General Data Protection Regulation (together referred to herein as the “GDPR”) and the Data Protection Act 2018. As an information-led business, we place great importance on ensuring the quality, confidentiality, integrity, and availability of the data we hold and in meeting our data protection obligations when processing personal data. We are also committed to protecting the security of your personal data. We use a variety of technical and organisational measures to help protect your personal data from unauthorised access, use or disclosure.

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This privacy policy explains what personal data Mireya Design collects from individuals ("customers") who visit our websites, contact us using our web forms, by email, phone or through one of our social channels; or other marketing communications (hereafter referred to as “you” or “your”). It also explains what information we collect automatically when you visit our websites.

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Information you provide to us

We process all information you give to us, either through www.mireyadesign.com (hereafter referred to as "our website”) or by corresponding with us by telephone, email or otherwise. This includes information you provide when you use our site, make a purchase, subscribe to a service, offer online content creation or influencing services, search for a product or service, use the social media functions linked to our site, or when you report a problem with our site.

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We may process the following information:

• Full name

• Email address

• Telephone number

• Delivery address

• Billing address

We may use these details to contact you about your order or enquiry, if necessary.

 

For online content creators and influencers, we may also process your age, social handle and any other personal data you wish to share with us.

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Cookies and web beacons

Mireya Design use cookies on our website and web beacons in some emails. Cookies are small text files and web beacons are small graphic images. They are downloaded to your device when you visit a website or receive certain emails, unless you have set your browser to reject them. We use cookies to remember your preferences, display content that is more relevant to you and improve your overall experience of our site.

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For users who have consented to receiving marketing emails, we use web beacons to monitor the performance of campaigns and send you the most relevant special offers. A web beacon allows us to see when you have opened an email from us, provides information about the type of device you are using and from where you are viewing. This allows us so to better tailor marketing content to our users' needs.

When you consent to receiving marketing emails from us, we collect the IP address of the device used, as well as the date and time of registration, which allows us to maintain an accurate register of when consent to marketing was provided.

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GDPR

The General Data Protection Regulation (GDPR) provides you with certain rights in relation to the processing of your personal data, including to:

• Request access to personal data about you (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you, and to check that we are processing it lawfully.

• Request rectification, correction, or updating to any of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request personal data provided by you to be transferred in machine-readable format (“data portability”).

• Request erasure of personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing (see below).

• Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you (e.g. if you want us to establish its accuracy or the reason for processing it).

• Object to the processing of your personal data in certain circumstances. 

 

Some of these rights are not absolute and are subject to various conditions under applicable data protection and privacy legislation, laws, and regulations to which we are subject. If at any time you decide that you no longer wish to be contacted for marketing purposes, or if you would like to exercise any of your rights as set out above, you can contact us at mireya.design@outlook.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable administration fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

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Data protection period

We will retain your personal data for as long as is necessary to provide you with our products and ongoing services and for a reasonable period thereafter, to enable us to meet our contractual and legal obligations and to deal with complaints and claims. At the end of the retention period, your personal data will be securely deleted in accordance with the Mireya Design Personal Data Retention and Destruction Policy and Schedule.